Contact us
For general queries or to register your donation decision:
Call us on 0300 123 23 23
24 hours a day, 7 days a week
Dedicated line for law change related queries:
Call us on 0300 303 2094
Monday – Friday 8am - 8pm
Saturday and Sunday 8am - 4pm
Calls will be charged at local call rates depending on your phone provider.
Text chat, please SMS on: 07860 034343 (24/7)
To use text relay please call: 18001 0300 1232323
Text relay is a free independent service provided by BT and operated by Relay UK.
Visit the Relay UK website to find out more about this service and its operating hours
Correspondence arising out of your visit to our website should be sent to:
Organ and Tissue Donation and Transplantation
Scottish Government
3E, St Andrews House
Edinburgh
EH1 3DG
Email contact details
General enquiries: for general enquiries
Web related enquiries: for technical enquiries, comments, errors or omissions on this website
Accessibility-related enquiries: for accessibility issues
Complaints and Compliments: for complaints and compliments
Media contact details
For media enquiries please contact our Media and Public Relations team at organdonation@smarts.agency or call 0141 222 2040.