Contact us

For general queries or to register your donation decision: 

Call us on 0300 123 23 23

24 hours a day, 7 days a week

Dedicated line for law change related queries:

Call us on 0300 303 2094

Monday – Friday 8am - 8pm 

Saturday and Sunday 8am - 4pm

Calls will be charged at local call rates depending on your phone provider.

Text chat, please SMS on: 07860 034343 (24/7)


To use text relay please call: 18001 0300 1232323 

Text relay is a free independent service provided by BT and operated by Relay UK.

Visit the Relay UK website to find out more about this service and its operating hours


Correspondence arising out of your visit to our website should be sent to:

Organ and Tissue Donation and Transplantation 

Scottish Government

3E, St Andrews House




Email contact details

General enquiries: for general enquiries
Web related enquiries: for technical enquiries, comments, errors or omissions on this website
Accessibility-related enquiries: for accessibility issues
Complaints and Compliments: for complaints and compliments

Media contact details

For media enquiries please contact our Media and Public Relations team at or call 0141 222 2040.

For Living Kidney Donation queries

Contact your local unit.